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December 2 - Tuesday (Audio Conference)
Building Effective Virtual Teams
What is your first step toward building effective virtual teams? Register to attend this 90-minute interactive audio conference to get the practical advice and guidance you need to empower employees to work together as an effective, high-performing team. Join speaker Wayne Bennett to discover a step-by-step strategy and proven-effective techniques to establish a company culture that ensures outstanding teamwork at every level of your organization.
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December 4 - Thursday (Audio Conference)
Polish Your Professionalism to Get the Respect You Deserve

Do you have a professional image that earns people's respect? Are you dressing, speaking and working to your best advantage? Find out what professional missteps might be holding you back and learn how to present yourself as a consummate professional to gain the accolades you deserve.
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Warren Bennis Presents Move From Managing to Leading
December 11 – Thursday (Webinar)
Learning to lead isn't easy. You have to master a whole new set of skills, including how to make the right judgment calls about people and strategy and how to create a culture where people share the ideas and insights essential to your organization's success. Each registrant receives a copy of Warren Bennis' latest book Transparency, an executive summary of Four-Week Focus comprehensive study guide.
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Straight Talk for Underperformers in Your Workplace
January 14 - Wednesday (Audio Conference)

If you're aware of underperformance issues in your workplace but you've been hesitant to address them directly, Kiplinger's latest interactive audio conference is for you. You'll discover proven-effective real-life examples to help you confront problems head on and get the results you seek.
Listen from the convenience of your office as management expert, Amy Henderson, CEO of Henderson Training, Inc., reveals a practical step-by-step approach to dealing directly – and effectively – with underperformers in your workplace.
IAAP Online Registration
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The Right Moves: How to Build Success In a New Leadership Role
January 15 - Thursday (Webinar)

Do you know the right moves to ensure your success as a leader?
Leadership expert Michael Watkins does. Join him for this interactive webinar where you will get insights into how you, as a leader, can tailor your leadership styles and approaches accordingly and improve your odds of success in a new role or organization. You’ll learn there isn’t a one-size-fits-all approach to making successful leadership transitions. But, there is a way to build a personal plan for success. Watkins has helped thousands dramatically increase their success rate as they step into new roles. Learn how he can help you.

Free With Registration
You will receive a copy of the new Harvard Business Review Article “Seeing STARS: Matching Your Transition Strategy to the Situation.” After the event, you will receive a complimentary copy of the book, The First 90 Days. In addition you’ll receive a Key Learning Summary, which captures the key themes and insights from this event.
IAAP Online Registration
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Effective Resource Planning for Admins with Budget Constraints
January 27 – Tuesday (Audio Conference)

A 60-minute Audio Conference for Administrative Assistants, Secretaries and Other Office Support Staff

These days, if you don't have a handle on the financial part of your business, you've got trouble. Whether it's examining the budget for your department, selecting the most efficient vendor or looking for places to cut costs, you've got to be a financial whiz to succeed in the corporate world today.

The good news is, financial expert Galia Gichon knows just how to prepare admins for the new realities—and fast! Let her increase your financial knowhow and teach you business practices that will serve you well in the tight economy we find ourselves in today.
IAAP Online Registration

Telecommuting: Staying Visible and Valuable
February 24 – Tuesday (Audio Conference)

A 60-minute Audio Conference for Administrative Assistants, Secretaries and Other Office Support Staff

You aren't in the main office to be seen and available to step in to solve a problem or to take on a new job. You're not there for the morning talk, some of the lunches or going out after work with co-workers.

How do you stay in control and viable even if you are 10 miles or 1000 miles away?

Let expert Colleen Rickenbacher help you solve this and other potential telecommuting pitfalls, giving you tips ranging from the practical to the psychological and the financial, for successful and happy telecommuting.

IAAP Online Registration

Motivation: How to Knock Everyone’s Socks Off When You Just Really Want to Stay in Bed
March 26 – Thursday (Audio Conference)

A 60-minute Audio Conference for Administrative Assistants, Secretaries and Other Office Support Staff

When Olympic gold medalists or top CEOs share the secret of their success, they never say, "Boy, I've always found it hard to motivate myself." Their passionate desire to do their best comes from within.

For most of us, motivating ourselves to excel does not come quite as easily. It takes raw will. We need to muster every ounce of that will when we're bored or discouraged with our job—or preoccupied with nagging personal concerns.

When you decide to deliver a half-hearted effort or to coast through the workday, you sell yourself short. What's worse, others sense your lack of passion and you miss a chance to leave a lasting positive impression.

Join popular author and speaker Morey Stettner for this habit-changing session that will give you practical tools to motivate yourself so that you have the inner fortitude to excel.

IAAP Online Registration

Work Smarter, Not Harder: How Even the Busiest Administrative Professional Can Get More Done

April 16 – Thursday (Audio Conference)

A 60-minute Audio Conference for Administrative Assistants, Secretaries and Other Office Support Staff

These days we're all trying to do more with less, and we're busier than ever trying to keep up with the competition. We've attended classes, learned new technologies, and embraced new interpersonal strategies. How can we continue to improve and tweak our performance?

This audio conference is designed for administrative professionals who are looking for new and innovative strategies to enhance their ability to get things done.

This practical session, with Kerul Kassel, will teach you how to excel in challenging environments by expanding your time-mastery skill set and reducing the friction that prevents you from working at optimal productivity.

IAAP Online Registration

May 20 – Thursday (Audio Conference)

How Admins Make Their Companies a “Best Place to Work”

A 60-minute Audio Conference for Administrative Assistants, Secretaries and Other Office Support Staff

Everyone wants to work in a great company. You can have a big part in making your company a great place to work. Would you like to expand your influence, have more fun, make your boss look good, and enjoy greater success and respect? You can!

As an administrative professional, you are in a great position to be a positive influence in your organization. In this audio conference you will learn skills that will gain you the trust and respect of your boss and others. You'll learn how to accomplish more than you thought you could in the same amount of time, and you'll learn how to make a difference beyond the scope of your day-to-day task list. Best of all, you'll make your job easier by making your office a better place.

Join workplace expert Lee Vikre for this inspiring session that can teach you how great workplaces are created and what you can do to increase your positive influence and your boss's image in your company.

IAAP Online Registration

How to Surf the Web…And Increase Your Productivity
June 23 – Tuesday (Audio Conference)

A 60-minute Audio Conference for Administrative Assistants, Secretaries and Other Office Support Staff

Surfing the Web at work is wasting time, right? Not if you surf the sites James Spellos recommends. In fact, the time you spend on the Web sites he recommends, can simultaneously increase your work capacity and get you out of the office earlier!

Spellos has made a science of teaching administrative professionals how to use the Internet to make themselves more productive, better-informed, better-connected, more valuable resources to their employers.

This audio conference offers a fast-paced review of the most indispensible websites for today's busy administrative professional. You'll find time-saving services, niche search engines, MS Office support sites and information portals.

IAAP Online Registration

10 Effective Techniques for Better Business Writing
July 21 – Tuesday (Audio Conference)

A 60-minute Audio Conference for Administrative Assistants, Secretaries and Other Office Support Staff

Whether you're submitting a proposal to a key client, preparing a presentation for your boss, or simply trying to hold the attention of your co-workers, understanding current guidelines for grammar, communication etiquette, and general civility can significantly increase the effectiveness of your communication.

If learning to do just 10 simple things could decrease the time you spend writing by up to 50 percent and increase the possibility that someone would actually read what you write, would you do it? If your answer is yes, this practical business writing session is for you.

Canada's civility and communications expert Lew Bayer shows you how to communicate more effectively and write for results.

IAAP Online Registration

Managing Your Manager: Techniques for Successful Administrative Assistants
August 19 – Thursday (Audio Conference)

A 60-minute Audio Conference for Administrative Assistants, Secretaries and Other Office Support Staff

Have you ever been frustrated because you and your boss were not on the same page? Do you feel like there’s no way to please your boss? Is your boss disorganized? Do you feel micromanaged, or ignored?

The truth is, the quality and effectiveness of your relationship with your boss largely determines how successful and happy you will be in your career. And it’s only to the extent you can improve that relationship—even if it’s good to begin with—that you can hope to improve your work life.

Join workplace communications expert and executive coach Lee Vikre as she gives you practical tools you can use to succeed with your boss. Learn the different types of leadership personalities and what they each expect; how to communicate effectively with your manager; and how to solve employer-employee relationship problems.

IAAP Online Registration

Technology Series - Microsoft PowerPoint: Create Perfect Presentations – Fast!
September 16 – Wednesday (Webinar)

A 60-minute Webinar for Administrative Assistants, Secretaries and Other Office Support Staff

PowerPoint is supposed make a presentation better! But if it's poorly designed—and many are—a PowerPoint deck can actually detract from the communication—either by boring the audience to tears or overwhelming them with too much information. However, a well constructed and well delivered PowerPoint presentation can turn a mediocre presentation into a good one and make a solid presentation unforgettable.

In this session, with Gini Courter, you'll learn the steps to creating a competent presentation and see new PowerPoint features that make it easy to create great-looking presentations. You'll also learn how to use some more advanced features like animation and SmartArt. In just one hour, you'll learn how to create a presentation to tell your story.

IAAP Online Registration